Global collaboration.
Our client is a truly global organization, and it was important they worked with a partner with a similar outlook. TestMSP’s global reach combined with our local presence and understanding of local markets and labor regulations made us the perfect partner to take on this challenge. We worked with stakeholders across relevant countries to ensure that we delivered a connected MSP program that worked well on a regional level while providing the detailed analytics and efficient processes that the client was searching for. We encountered different obstacles during this complex rollout but overcame them with support from our client partners.
Rethinking ways of working.
Before our partnership, the client had a master-vendor relationship in place in the US, and this meant most of their talent was coming from a single supplier with limited diversity or visibility. We worked with them to reimagine best practice and processes on a global scale. This not only provided consistent ways of working (allowing for local differences in regulations), but it allowed TestMSP to highlight opportunities for efficiencies and deliver significant cost savings. We also worked with the client to optimize their supplier base, bringing in diverse suppliers to boost their diversity spend and increase access to skills.
Turning up visibility.
It’s crucial that this organization can access detailed analytics across their contingent workforce, wherever workers are based in the world. Through quarterly business reviews, we present detailed global metrics and data, offering insights across the client’s contingent workforce, enabling stakeholders to understand and anticipate hiring trends and potential skills gaps.
An evolving MSP program.
This program never stands still and as our client’s needs change and grow, we move with them. This could be a shift in the type of roles we are helping them to fill, the geographies where they need support, or even the type of analytics they need access to. The TestMSP team is always looking for new ways to add value and support the organization’s evolving goals.
