Overseeing supply chain management.
We oversee every aspect of supply chain management across the categories we manage. This includes engaging suppliers, negotiating rates, identifying missed cost-saving opportunities, supplier scorecarding, benchmarking, and analyzing supplier performance during engagements and on project completion. This global oversight allows us to ensure our client is getting maximum value from the services they need and that services are being engaged compliantly and in line with our client’s governance policies and requirements.
Utilizing the latest talent tech.
We use industry-leading technology to digitize and optimize every aspect of the services engagement process, from driving process efficiencies to understanding supplier performance and delivering detailed analytics to our client partner. We combine an industry-leading VMS with our proprietary talent supply chain portal – Test Helix UX – to power the solution. We also provide our client with access to human cloud platforms, expanding the range and scope of services they can access through the gig worker community.
Driving diversity.
We are committed to supporting diversity across all of our programs, and we are always looking for new opportunities to engage and champion high-performing diverse suppliers. As part of our active supplier management, we have identified and nurtured diverse suppliers with the ability to deliver in key service categories across the solution. The program increased diversity spend by 162% last year and we continue to highlight opportunities to work with diverse businesses.
Planning for future demand.
We are constantly assessing and reviewing our supply base against the organization’s needs and goals to make sure we have the right suppliers in the right place to tackle future demand. We also provide supply chain support to help the business navigate M&A activity. Alongside these assessments, we report back to our client on key KPIs like cycle time, cost savings, customer satisfaction, and diversity spend – this enables us to constantly assess and improve our performance. Our relationship with this client has grown and strengthened over time as we have proved our capabilities. We are continually looking for new ways to add value and we can’t wait to see where we go from here.
