The new normal isn’t working – what now?

Originally published in HR Magazine, May 2023

The pandemic caused a fundamental shift in how work gets done as talent continues to seek remote and hybrid work arrangements. Many UK employers are encouraging a return to office, but employees are demanding greater flexibility—causing conflict not seen before.

This conflict is evident in the findings from the 2023 Test Global Re:work Report, which reveals surprising workforce insights from senior leaders and talent across several areas of workplace satisfaction.

Adelle Harrington, vice president for TestMSP EMEA, shares with HR Magazine three strategies that are helping organizations deliver impressive business results, increased employee productivity, and customer satisfaction while attracting and retaining the best talent.

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